Permissions
Permissions decide what each member of your team can do. The system is tiered: every coach gets preset roles for quick setup, and Business / Enterprise add a full custom-role builder. It’s all GUI-first — no config files, no API required.Preset roles (every coach)
Assign a preset role to any assistant in a couple of clicks:- Assistant — coach assigned athletes (view data, read reports, message); adjust Setup if granted.
- Senior assistant — broader access across the roster, as you choose.
- Read-only — view assigned athletes without making changes.
The assistant-billing-delegation toggle (every coach)
By default, an assistant cannot end an org-paid coverage arrangement — that’s a money action reserved for the head coach or org owner. A single toggle lets you grant an assistant that ability when you trust them with it. This toggle is available to every coach, not just the big tiers.Custom roles (Business & Enterprise)
Business and Enterprise get the custom-role builder: name a role and check exactly which permissions it has. Build a role that fits how your organization actually works, then assign it to as many team members as you like.| Capability area | Example permissions |
|---|---|
| Roster | View assigned / view all, add to group |
| Athlete | Adjust Setup, message, add notes |
| Billing | Cover/uncover, end org coverage, issue refunds |
| Team | Invite assistants, assign athletes, manage roles |
| Org | Manage sub-orgs, view audit logs |
What no role can ever grant
One permission does not exist, on purpose: viewing an athlete’s raw AI conversations. It isn’t an assignable permission — a custom role literally cannot turn it on. Athletes’ raw AI chats stay private; their derived plans and reports are shared. See The AI report.Audit logs
Org owners (Business and above) can review an audit log of consequential actions across the org — who covered whom, who changed a Setup, who issued a refund. It’s scoped to the org owner so you have accountability without exposing day-to-day coaching to everyone.Organizations & sub-orgs
Business and Enterprise support a full org hierarchy — create sub-orgs, move coaches and athletes between them, and scope admins per sub-org. Permissions and coverage respect that hierarchy.SAML SSO is build-ready for Enterprise and enabled per organization at onboarding. If you need single sign-on, mention it when you set up Enterprise.
See also
- Add assistants — bring people onto the team first.
- Assign athletes — scope the roster a role applies to.
- Take over & relinquish — the org-coverage actions a role can gate.